Lâm Trịnh Chí Tài (Gyn)
Building robust, scalable, and secure IT infrastructure solutions for the digital future.
Gyn Lâm
IT Infrastructure Engineer
About Me
Passionate about building innovative IT solutions
Professional Summary
Results-driven IT Infrastructure and Service Delivery Leader with over 7 years of experience spanning IT Service Desk, end user support, and infrastructure engineering. Proven ability to manage enterprise networks, Windows Server environments, and cloud platforms including Microsoft 365, Google Workspace, and AWS.
Experience
Professional journey through IT infrastructure
Infrastructure Engineer
JobLogic Service Management Software
- Lead Vietnam's IT infrastructure operations
- Direct IT projects aligned with corporate goals
- Manage on-premise and cloud services
- Mentor Service Desk Engineers
Senior IT Service Desk / Infrastructure Engineer
JobLogic Service Management Software
- Managed Vietnam's network devices and servers
- Oversaw asset lifecycle and procurement
- Delivered professional support within SLAs
Vietnam ITS Deskside Support Team Leader
Manulife Vietnam
- Managed 6-member IT team supporting 63 offices
- Led VIP support operations for executives
- Achieved >98% SLA compliance
IT Service Desk Engineer
Sanofi Vietnam
- Resolved IT support tickets, escalating to global teams when necessary
- Produced multilingual IT user guides and training materials
- Managed vendor relationships for hardware and ISP services
Network Infrastructure Engineer
CMC Telecom
- Maintained and troubleshot optical cable infrastructure for enterprise clients
- Coordinated with ISPs to ensure service uptime and rapid fault resolution
Skills & Technologies
Technical expertise and competencies
Infrastructure & Networking
Cloud & Systems
Security & Compliance
Leadership & Operations
Database & Systems
Featured Projects
Key initiatives and technical achievements
AWS Migration & Cost Optimization
Led migration of on-premise MSSQL databases to AWS EC2, reducing hosting costs and improving scalability.
Network Infrastructure Restructuring
Unified VLANs and subnets across offices, migrating to dual UDM Pro high-availability setup.
VPN Modernization & Security
Replaced L2TP/IPSec with Wireguard VPN implementation including split-tunneling and RADIUS authentication.
VoIP System Implementation
Deployed on-premise FreePBX solution replacing external VoIP services, reducing telephony costs.
Get In Touch
Complex infrastructure challenges deserve elegant solutions. Let's realize it together.
gynlam328@gmail.com
Phone
+84-83314-1685
Location
Ban Co Ward - Previously known as District 3, HCMC
